Sales and customer service

Through interactions with domestic and foreign customers, Point Group sales and customer service department is the main pillar to achieve the company’s goals. With the aim of improving customer satisfaction, this department always tries to understand the customer’s demands and provide suitable raw materials.
Point Group sales and customer service experts try to communicate with customers in a favorable way and identify their needs and desires. By presenting the results of this intellectual interaction to the relevant units, they help to improve the services and raw materials according to the customer needs.
Also, this department, along with the market analysis department, completes the market information and thus provides more reliable data to its customers.